Why cybersecurity awareness is failing South African businesses and what to fix first
Charmé van der Westhuizen, New Business Development Manager at IPT South African businesses are investing heavily in cybersecurity technology. Detection tools are becoming more sophisticated, monitoring is more advanced, and response capabilities are faster. Yet most breaches still begin with a human error. This shows that technology is not the problem. Instead, it is…
Read MoreWhy cybersecurity awareness is a behavioural discipline, not an IT project
Aneka Botha, HR at IPT An employee receives an email from a Gmail address asking for payslips. It feels routine, and without hesitation, the attachment is sent. Or the employee can pause, verify the sender, and confirm the request. This is just one of many similar moments that determine whether the business gets compromised or…
Read MoreWhy Modern IT Operations Demand More Than Tools
Hashiem Domingo, Professional Services Consultant at IPT Modern businesses run on technology. Yet, far too often, IT teams spend their days trapped in ticket queues, firefighting one issue after another, and jumping between spreadsheets, email threads, and ad hoc processes to keep the lights on. If that sounds familiar, then it is time to…
Read MoreWhy Human Awareness Is Your Best Cyber Defence
Dillon Gray, Chief Operations Officer at IPT Organisations invest heavily in firewalls, intrusion detection systems, endpoint tools, and vulnerability scanning. Of course, these are all necessary and valuable cybersecurity layers. But the one element that so often falls short is not the technology, but the people who use it daily. The reality is that phishing…
Read MoreIT service management is failing CIOs when it matters most
IT service management is failing CIOs when it matters most From incident firefighting to controlled change, IPT positions Halo ITSM as a practical, ITIL-aligned framework for faster resolution, stronger governance, and measurable service improvement, with a 10% campaign discount. Most organisations do not have an IT problem, but a service management one. Tickets are continually…
Read MoreBuild your AI team with Microsoft Copilot and IPT
South African businesses are past the experimentation phase with AI. The conversation has shifted from curiosity to capability. The real question facing CEOs and operations leaders now is not whether AI will be adopted, but who will build it, govern it, and make it deliver measurable work inside the organisation. IPT, a managed IT…
Read MoreIPT positions Microsoft Copilot as a team of task-ready AI agents for real business outcomes
IPT, a managed IT services and cybersecurity provider, today announced a practical approach to Microsoft Copilot that helps South African businesses deploy AI as a set of specialised agents that perform defined work across various industries. Rather than treating AI as a single chatbot, IPT utilises Copilot and Copilot Studio to configure role-based agents that…
Read MoreThe Small Business Superpower: How VoIP Solutions Can Revolutionize Your Operations
In today’s fast-paced business world, effective communication is no longer a luxury—it’s the lifeblood of success. For small businesses, where every dollar and every minute counts, choosing the right communication system can be the difference between thriving and merely surviving. Gone are the days when clunky, expensive, and inflexible traditional phone systems were the only…
Read MoreIt is time to rethink how you treat IT
Cobus Olwage, CEO at IPT. Let us be honest: many business leaders still treat IT as someone else’s problem. They will tell you technology is important, but when it comes to accountability, investment, or strategy, it gets kicked down the line. In our work across industries at IPT, we see the consequences of this mindset…
Read MoreWhy Small Businesses Need Data Loss Prevention (DLP) in the Age of AI
In today’s fast-paced digital world, small businesses are just as susceptible to data breaches as large enterprises—if not more so. The rise of AI tools, particularly generative AI, has added new layers of complexity and risk to this challenge. While AI offers immense benefits for productivity and innovation, it also creates new avenues for sensitive…
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