IT service management is failing CIOs when it matters most
IT service management is failing CIOs when it matters most From incident firefighting to controlled change, IPT positions Halo ITSM as a practical, ITIL-aligned framework for faster resolution, stronger governance, and measurable service improvement, with a 10% campaign discount. Most organisations do not have an IT problem, but a service management one. Tickets are continually…
Read MoreBuild your AI team with Microsoft Copilot and IPT
South African businesses are past the experimentation phase with AI. The conversation has shifted from curiosity to capability. The real question facing CEOs and operations leaders now is not whether AI will be adopted, but who will build it, govern it, and make it deliver measurable work inside the organisation. IPT, a managed IT…
Read MoreIPT positions Microsoft Copilot as a team of task-ready AI agents for real business outcomes
IPT, a managed IT services and cybersecurity provider, today announced a practical approach to Microsoft Copilot that helps South African businesses deploy AI as a set of specialised agents that perform defined work across various industries. Rather than treating AI as a single chatbot, IPT utilises Copilot and Copilot Studio to configure role-based agents that…
Read MoreThe Small Business Superpower: How VoIP Solutions Can Revolutionize Your Operations
In today’s fast-paced business world, effective communication is no longer a luxury—it’s the lifeblood of success. For small businesses, where every dollar and every minute counts, choosing the right communication system can be the difference between thriving and merely surviving. Gone are the days when clunky, expensive, and inflexible traditional phone systems were the only…
Read MoreIt is time to rethink how you treat IT
Cobus Olwage, CEO at IPT. Let us be honest: many business leaders still treat IT as someone else’s problem. They will tell you technology is important, but when it comes to accountability, investment, or strategy, it gets kicked down the line. In our work across industries at IPT, we see the consequences of this mindset…
Read MoreWhy Small Businesses Need Data Loss Prevention (DLP) in the Age of AI
In today’s fast-paced digital world, small businesses are just as susceptible to data breaches as large enterprises—if not more so. The rise of AI tools, particularly generative AI, has added new layers of complexity and risk to this challenge. While AI offers immense benefits for productivity and innovation, it also creates new avenues for sensitive…
Read MoreDMARC becomes non-negotiable for South African businesses
Domain-based Message Authentication, Reporting, and Conformance (DMARC) is becoming non-negotiable for South African businesses as major global email providers move to tighten authentication requirements. IPT, a managed IT services and cybersecurity provider, is urging local organisations to act now to protect email deliverability, prevent domain spoofing, and strengthen customer trust. “DMARC is the ultimate digital…
Read More“I don’t believe in traditional HR”: How Aneka Botha is reimagining the people experience at IPT
For Aneka Botha, HR at IPT is not about policies, paper trails, or outdated processes. It is about people and the systems that support them. As HR manager at IPT, a leading cybersecurity and managed services provider in South Africa, Botha has shaped her role to challenge convention. “I don’t believe in traditional HR,” she…
Read MoreIPT: Pioneering Managed IT Services for a Globally Connected World
In an era defined by relentless technological advancement and ever-evolving cyber threats, businesses across the globe face an increasingly complex challenge: how to effectively manage their IT infrastructure while staying focused on core objectives and driving innovation. For countless organizations, the answer lies in partnering with a Managed Service Provider (MSP) – a strategic ally…
Read MoreBeyond the Login: Why Proactive Management of Your Microsoft 365 Tenant is Non-Negotiable, and How IPT Leads the Way
In the modern enterprise, Microsoft 365 (M365) has transcended its origins as a mere productivity suite. It is the very backbone of communication, collaboration, and data management for millions of organizations worldwide. From email and calendaring in Exchange Online to file sharing in SharePoint and OneDrive, and real-time collaboration in Microsoft Teams, M365 is deeply…
Read More