The real test of agentic AI is accountability, not autonomy

Nicol Germishuis, vCIO at IPT   When businesses talk to me about agentic AI, the conversation usually starts with efficiency. They want to know whether an agent can take enough repetitive work off an overstretched team to justify the investment, and how soon that value will show. However, in many organisations, adoption is being driven…

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Before you switch on Copilot, check what your users can already see

Riaan Haasbroek, Technical Alignment Manager at IPT   Many organisations approach Microsoft 365 Copilot as a licensing project. They decide who should receive access, identify use cases, arrange training, and prepare teams to work differently. I would begin even before Copilot is introduced, when the organisation needs to understand what users can already see across…

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Storing more data is only useful if you can recover it

Zander Brewis, Technical Alignment Manager at IPT   Businesses are producing and retaining more data every year, often across a growing mix of systems, cloud platforms, email environments, and shared repositories. That creates an obvious storage challenge, but storage capacity is only part of the problem.   Many organisations assume they are protected because data…

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How to assess whether your business is ready for AI

Charmé van der Westhuizen, New Business Development Manager at IPT   When business leaders ask me where to start with AI, I often find that the pressure to act has arrived before the plan. They have seen what Microsoft 365 Copilot can do, employees are already experimenting, and the organisation does not want to fall…

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IPT urges businesses to fix their data foundation before scaling AI

South African businesses are moving quickly from having an interest in AI to wanting the technology implemented. However, many are still trying to build new capabilities on data environments that were not designed for intelligent automation, analytics, or AI-assisted decision-making.   IPT, a managed IT services, cybersecurity, and AI consulting provider, says businesses need to…

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Technology matters, but trust is why clients stay

Cobus Olwage, Chief Executive Officer at IPT   When businesses choose a managed IT services provider, it is easy to focus on the obvious comparisons, such as price, tools, certifications, response times, and technical capability. While these are important, they are not the only considerations.   In technology services, clients are not only buying systems,…

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IPT expands Kimberley focus as uptime and connectivity become business priorities

IPT, a managed IT services and cybersecurity provider, is strengthening its presence in Kimberley as regional businesses place growing emphasis on reliable connectivity, system uptime, and local operating continuity.   Here, technology decisions are grounded in day-to-day reality. Systems must work, connectivity must be reliable, and support must be accessible when operations are affected. While…

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IPT strengthens Gqeberha support as manufacturing businesses prioritise IT continuity

IPT, a managed IT services and cybersecurity provider, is strengthening its local support presence in Gqeberha as manufacturing-driven businesses place greater emphasis on reliable technology, system continuity, and integrated IT operations.   The region is home to businesses where operational performance depends heavily on connected systems, responsive support, and minimal downtime. In these environments, IT…

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The post-Q1 security checklist every South African business should run

Dillon Gray, Chief Operations Officer at IPT   By May, new employees have joined the business, while others have left. Roles might have changed, and suppliers may have been added. Devices have moved between offices, homes, and sites. Teams have found quicker ways to get work done, some of them approved, some of them a…

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